132 Bainbridge Ct, Mason, OH 45040

Privacy Policy

Welcome to YMS Insurance

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. By using our website, you agree to the practices described in this policy.

Information We Collect

Personal Information

  • Name
  • Address
  • Email address
  • Phone number
  • Date of birth
  • Driver's license number
  • Payment information

We collect this information when you:

  • Request an insurance quote
  • Purchase a service
  • Create an account
  • Contact customer support
  • Subscribe to updates or promotions

Non-Personal Information

  • Browser type
  • Operating system
  • IP address
  • Website pages visited
  • Referring website
  • Cookies and tracking technologies

How We Use Your Information

  • To manage your insurance policy
  • To process payments and requests
  • To communicate with you regarding services
  • To improve our website and services
  • To send promotional offers if you opt-in
  • To comply with legal requirements

Sharing Your Information

We do not sell your personal information. However, we may share information with:

  • Trusted service providers who help operate our business
  • Business partners involved in service delivery
  • Legal authorities when required by law
  • To protect our rights or prevent fraud

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage. You can disable cookies in your browser settings, although some features of the website may not function properly.

Data Security

We implement security measures to protect your information from unauthorized access or misuse. However, no internet transmission method is completely secure.

Your Choices

Marketing Opt-Out

You may unsubscribe from marketing emails at any time using the unsubscribe link in our messages.

Access or Update Information

You may request access, correction, or deletion of your personal information by contacting us.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

Refund Policy

Our company helps customers connect with energy service providers and submit service requests through our website. We do not directly provide the energy service or control billing from the energy supplier.

Service Fees

Any service or processing fees charged on our platform are for assisting customers with plan selection, account setup, and submitting requests to energy providers.

Refund Eligibility

Refunds may be considered in the following situations:

  • If payment was made due to a technical error
  • If the service request was not processed successfully
  • If duplicate payments were made by mistake

Non-Refundable Situations

Refunds will not be issued once the service request has been successfully submitted to the energy provider or the service has already been processed.

Refund Requests

Customers must request a refund within 7 days of the transaction date. To request a refund, please contact our support team with your order details and payment information.

Processing Time

If a refund is approved, it will be processed within 5–10 business days to the original payment method.

Contact Us

YMS Insurance
132 Bainbridge Ct, Mason, OH 45040
Phone: (888) 798-0169
Email: info@ymsinsurance.com